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Monday, August 18, 2008

Vodafone, Tatasky, Sify top most consumer unfriendly list


NEW DELHI: Leading telecom firm Vodafone, DTH major TataSky and internet service provider Sify have topped the list of most consumer unfriendly companies in India.

According to a list of "Brands not Friendly and not Caring for Consumers" by the Consumer Online Resource & Empowerment (CORE), as many as 11 companies have not responded and cared to redress grievances brought to their notice.

The list is topped by Vodafone with 210 complaints against it and no replies and no resolution to any of the complaints. It is followed by TataSky and Sify Broadband & Online Shopping with 45 complaints registered against each and none resolved.

"While replying to our emails most of the companies say that they will respond soon, but they never turn up," Core Centre Manager (complaints) S Yadav said.

The list also inlcudes, Air Deccan with 10 complaints against it, Sahara City Homes (11), Club Mahindra Holidays (17), Discount Premium C lub (6), Omaxe Developers (6), Vian Infrastructure (2), Sterling Resorts (2), and Indigo Airlines (15).

"Air Deccan and Club Mahindra have said they will reply in 10-15 days...in case even after their respective reply if the complainants are unsatisfied, we suggest them to go for consumer court for redressal," he said.

Among the 11 companies, only Air Deccan had replied to five of the complaints lodged against it by consumers, according to the CORE list.
 

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